50% of all patients will decide not to see a provider if he or she has inaccurate or incomplete listing information on the web – Stockhouse.
Patients ranked ratings and reviews as the most important factor when making a doctor’s appointment, with referrals coming in second – Stockhouse.
88% of patients will go online to read reviews about a provider they’ve been referred to – Stockhouse.
Patients are utilizing digital tools to compare physicians. Leverage the partnerships and integrations LOCALTRAC has with numerous health partners to relay industry-leading features to your patients. Our intelligent network of medical directories ensures enhanced physician profiles by communicating information such as insurance affiliations, care philosophies, biographies, education, specialties and more. Be the provider they choose.
Healthcare is complex, the data ecosystem can easily get outdated, inaccurate and mismanaged, especially with constant provider turnover. While you focus on the health of your patients, the LOCALTRAC health suite focuses on the health of your online presence. Your provider and practice data is constantly up to date on business and healthcare directories to help you amplify patient volume.
Gain deep insight. You want to be able to capture the way your patients feel, especially their overall patient journey. The LOCALTRAC advantage allows you to gather reviews and natively answer patient sentiment from one platform. Your ratings and review volumes have a key influence on your ranking factors. You can no longer count on referrals alone, patients are online all day, especially for their health. Our templated responses help you and your office managers address issues such as bedside manner, billing, patient experience and more. More importantly, all LOCALTRAC efforts are 100% HIPAA compliant.